Review Detail

4.5 147
South Dakota 129492
Sept 10, 2016
Overall rating
Overall Experience
We've averaged two visits a year for some time, but in the last year we've been disappointed by the lack of management and the rise of prices. This time around, we called and were told that we could arrive and take site 39, which we did. Before parking, we called and had to leave a message. After setting up and pulling out on our way to the commissary, we were called by Chris and told we were in the wrong site. At the office, he said we were lucky since they were leaving for the day (Friday, 1300), and that we had to move immediately because someone was coming in for that site. Since there were empty sites, we asked if we couldn't remain; Chris became agitated and rudely told us that "we have to assign sites based on long term stays". OK, we said, and moved to another site. That evening the site was occupied, and the next morning - the site was empty. So there was no reason for us to move. In our experience of eleven years of full timing and many military RV parks, we sense that the RV park is an afterthought to the folks in Rec Services. In addition, although we had planned to stay a month, the lack of a monthly rate at $28/day is unreasonable; we're staying in a park very close to Rapid City, with full hookups including electric, exercise room, library, working WiFi, cable, etc., for nearly $200 less than Ellsworth. I think we've made our last visit there. Hopefully they'll start paying attention to service and reasonable rates.
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