Review Detail

First week May 2012, after last visit 2 years ago: While there have been some improvements, we do not rate this campground even a 3.0. The woman who works in the office still needs to improve her customer skills. Looking around the camp ground we found many of the same fixtures are still broken from over two years ago! (water & electrical sockets). The laundry room has been cleaned up some. TV in there is only good for watching MWR ads. Why have a flat screen TV in the laundry room you cannot watch? Bathrooms/shower rooms were dirty (as they were two years ago). They did improve the office area. Now made into a game/card room for campers; but, should be open 24/7 with full wifi. Closes too early. Would be nice to keep it open longer for card games, get together, etc. Biggest disappointment continues to be the woman who runs the camp ground. Her attitude is she could care less, she stresses over anything, makes everything a big deal, seems to never get her act together (but has been working there for over 20 years!) and is rude. Makes customers feel not welcomed. As stated in other reviews: she should have been replaced years ago with someone who can better manage the camp ground. Place has lots of potential; but, for now Wright Patterson MWR is not taking advantage of this potential. With many local sights (at the junction of I75 and I70) to see and being the only military camp ground in the area, this place should be full during the spring and summer months. When you con (Fort Bliss, Fort Knox, Barksdale AFB, Sub Base in Ga, etc) have done and how they treat their customers, Wright Patterson needs follow suit and improve. WP MWR should take a trip down to Fort Knox to see what can be done with a campground. And go over to Camp Atterbury Ind. Both keep making improvements all the time and listen to their customers. 1. They need to provide customer information sheets/receipts/envelopes for night drop fees. Campers have to run around looking for a envelope. Other than info on your check, no way of knowing who dropped money off for what space. MWR: Make up reservation slips with copy for customer. i.e. like most National/State Parks do for after hours. 2. Office voice mail/answering machine is about useless. MRW: Put office hours on the recording! Would help tons. 3. No host. Seems MWR WP is too tight to have a host (pay is their space). Other bases, including many Air Force bases have host. This helps after hours and keeps the free loaders out of the camp ground. MRW: Having a host at WP would help. Might even improve your business. 4. Pets in laundry room! ughhhh Last time we were here people would bring dogs into the laundry room. Hey folks, it is our clean laundry and we don't want your dog fur/smells on it. Have some respect for other campers. On this trip, one lady was considering using the small sink in the laundry room to bathe her dog! Give us a break! Did you leave your manners at home? MWR: Put a large, permanent, sign up in the laundry room. To wit: NO PETS/SMOKING ALLOWED IN BATH HOUSE AND LAUNDRY ROOM.