Review Detail

WARNING!!!Reservations are not honored here. They evidently have a selective reservation list. We made reservations and gave a credit card number to hold the reservation 6 weeks in advance of our arrival. Upon our arrival at 1030 we were told that our reservation had been canceled and they only had one site open for 3 days. (our reservations were for a week). We spoke with the manager and he refused to help. WARNING WARNING WARNING!!! Do not arrive before 1200. The manager refused to allow us to know the site number before 1200 even though we were forced to pay for the site in advance. We have a 37' 5th wheel. I'm oxygen dependent and was forced to sit in the hot truck from 1030 to 1200. We were finally given the site number at 1200 only to find out that the only way to get into the site was to run over tents. There were several sites open that would accommodate our rig without running over tents, but we were refused one of those sites. We demanded a refund and thankfully found a site at Cabin Creek, a civilian RV park. Our experience is not an isolated incident. We spoke to several military people from all branches of the services who had similar experiences with Onslow Beach staff. I thought the recreation facilities were for the benefit of military personnel, not the civilian staff who are contracted to run them.