Review Detail

Aug 17, 2010
Overall rating
 
2.5
Location
 
4.0
Cleanliness/Hospitality
 
1.0
Amenities/Facilities
 
3.0
Value
 
3.0
Overall Experience
 
2.0
Make sure to print out the directions and do not rely on your GPS which will likely take you to a gate only open a few hours on Saturday and Sunday. We have visited many famcamps in the past 8 years, and never met a rude MWR employee until here. The fellow who works in the store and assigns spaces and does the paperwork was very abrupt and rude both on the phone for reservations and in person. We were here one week, and never saw the campground hosts out and about. The laundry and bathrooms were dirty the entire week. Trash was blowing around. The guests in RV site # 1 let 3 dogs out off leash and did not pick up the dog droppings. There were at least 20 to 30 piles of dog droppings in the space around them, attracting fly's. The MWR employee in the store did nothing about it after letting him know, being rude and ineffective for our 3rd time interacting with him. LETRA is a fine location to visit, but Ft Sill really needs to provide customer service and courtesy training to employees, have the hosts do the work they agreed to, and enforce rules on pets.
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