Review Detail

3.8 35
Massachusetts 51980
May 27th,2022
Overall rating
 
1.6
Location
 
3.0
Cleanliness/Hospitality
 
1.0
Amenities/Facilities
 
2.0
Value
 
2.0
Overall Experience
 
1.0
The office staff have no idea who is there and when they are leaving, even though there is a 14 day max stay. Most of the campers listed on the board are beyond the listed departure date and when I asked if someone will be leaving soon to open a site up I was told " I don't have a crystal ball so no I don't know". I'm not sure why they even write down departure dates when they completely ignore them anyway. They don't know whos there or when they will be leaving or how long they have been there, Staff was preoccupied with MWR rentals and completely disregard the campground. I waited at the desk to check in and fill out the appropriate paperwork for 15 minutes while being ignored before I just left. Horrible customer service and complete lack of professionalism. The bathroom was clean but everything else was a negative.
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