Review Detail
3.7 44
Maryland
221862
June 26 - July 1, 2013
(Updated: July 06, 2013)
Overall rating
1.3
Location
3.0
Cleanliness/Hospitality
1.0
Amenities/Facilities
1.0
Value
1.0
Overall Experience
1.0
This campground has the potential to be a nice place if the management would keep it up to the standards of other campsites. Solomon's Island is a decent location but is very unmaintained. For the standards of the military, and the hard work of our soldiers, I expect a nice place to relax, but this campground does not offer that standard. We are navy retired and stayed at this campground 3 years ago and had a pleasant stay, so we returned this year 2013, but had a very different experience. We had reservations, but the staff made us wait at least a half hour to find a site for us because they were over-booked. The staff was insulting when we asked questions, they talked to us like we was stupid, and her coworkers in the background being insulting as well. Seems training in hospitality and customer service would be of help to this staff as well as management.
Comments
1 results - showing 1 - 1
Ordering
August 25, 2013
Having spent a lot of time in that area, I know a little about their situation. This FamCamp is maintained out of Washington, D.C., and barely maintained at that. They used to operate on a bare bones budget to begin with, but now with sequestration it gotten much worse. When NAS Patuxent River used to maintain it, this was the gem of the area. Nowadays? Not so much...
u64387
1 results - showing 1 - 1