Review Detail

3.8 81
California 178568
1-6 october 2011
(Updated: October 06, 2011)
Overall rating
 
3.9
Location
 
5.0
Cleanliness/Hospitality
 
4.0
Amenities/Facilities
 
3.0
Value
 
3.0
Overall Experience
 
4.0
We have been frequenting this facility for over 10 years; the staff has improved tremendously (in the past no one would answer or return call and they were combative but now they are friendly and accommodating) and the grounds/facilities have steadily improved over the year. However, we feel it is important to point out that there are a few issues in the park with bugs and things that crawl in the night. Along with all the other fellow campers we have had to battle ant infestations on every visit however, during this current stay we experienced approximately $100 damage on our first night of a 5 day stay. The culprit was a large, out of control rat that we witnessed running from our patio upon returning from dinner and taking refuge in the engine compartment of the RV next to us. The next morning we discovered the damage which consisted of a destroyed retractable dog leash, a badly chewed up canvas doggie bag holder and hole chewed through a canvas foot stool. A photograph of this damage was given out to the staff and they said they would pass it onto their manager. We requested that they take some sort of proactive eradication program for both rats and ever persistent ants. We understand that in camping you will encounter inconveniences and critters, but when visiting this campground make sure you bring your ant spray, any other remedies for ants and mouse/rat poison...it is well worth the investment. The purpose of this posting is two-fold; one to warn future visitors about this issue of ants/critters and secondly, that this will encourage staff and management to take a more active/proactive stance in dealing with these issues. We will definitely return here as it is not only a convenient facility for the San Diego area. the staff is wonderful and for the area, the price is reasonable. We were in a 35 foot RV and we found the sites to be more than large enough for us and our tow vehicle.
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October 20, 2011
Dear Mr.Denoi,

We would like to apologize for the inconvenience this incident might of cause. However, We would like to inform you that actions were taken to address this matter. Pets control from the NAVFAC ( Navy facilities ) came to maintenance our park. To assure this does not happen again, we have pest control service our facility twice a month. In addition, we do request our campers not to leave any pets food outside their RVs to avoid ants and critters in the park.

We look forward on servicing you and giving you our best quality at all time.


Thank you very much.

Admiral Baker Park & RV
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