Review Detail

Short Stay Recreation Area
South Carolina 180527
23 Jul 2012
(Updated: July 23, 2012)
Overall rating 
 
1.0
Location 
 
1.0
Cleanliness/Hospitality 
 
1.0
Amenities/Facilities 
 
1.0
Value 
 
1.0
Overall Experience 
 
1.0
Had Truck problems in Virginia on the day before (Sunday) our scheduled reservation. Sent an email to Richard.Hahn@navy.mil last night, and called at 0730 to cancel my reservation. I gave all my info and then was greeted by "your $18 is not refundable". I asked about the refund policy which I could not find on the online info, and was told that a cancellation was required 30 days in advance.????? Now that is NOT very friendly, nor helpful. We stay at almost every military FamCamp we can find on our CONUS tour, but this is really ridiculous. Amber was willing to give me a credit but we are not coming back this way for another 10 years, maybe....Oh well, just a note of information for those wanting to stay at this facility...
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July 27, 2012
I have never gotten a reply back from that e-mail or a return phone call.
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