Nov - Dec 2017
We have stayed here many times in the past and have always loved it however we did notice a general lack of attention and service on this last visit. 1} We noticed the general condition of the site. It had not been raked and cleared of sidewalk chalk, etc. as they have always done in the past. 2} We had requested a front row site but were told that none was available. Then there were two front row sites that stayed vacant three and four days after we checked in. 3} We had made the reservation back in July and when we checked in we were told they had a price increase effective December 1st and charged us the new price starting on December 1st. It was only after I showed them confirmation of our reservation at the old price did they issue a refund. All this being said we will continue to go there. The location is great.
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