Review Detail

This was our first time at DM campground. After reading so many good reviews, we thought we would travel to Tucson to check it out. The office staff is top notch and very helpful. However, while we certainly enjoyed our stay at this campground, there are a few things which could be improved. The laundry facilities are woefully inadequate for so many winter visitors, forcing many to go to town to do their laundry. And secondly, the refund policy needs to be reviewed. This is a military campground, not a private one. You are allowed to stay 3 weeks, but if there is a family emergency back home, or you have to leave for some reason, well, it is just too bad on getting your money back. We have had better customer service at private campgrounds concerning refunds. When there are 50+ RVs waiting in overflow, what is the justification for keeping your money? We think this is an unfair policy which needs to be reviewed...